Privacy Policy

BusinessIQ.co.in ("BusinessIQ", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.businessiq.co.in or interact with our services.

Please read this policy carefully. By using our website, you consent to the practices described herein.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and city provided via our enquiry or contact forms.
• Business Information: Preferred franchise category, investment budget, and business goals shared voluntarily.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs — collected automatically via cookies and analytics tools.
• Communication Records: Records of emails, WhatsApp messages, or calls when you contact us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your franchise enquiries and connect you with relevant opportunities
• Provide personalised franchise advisory and consultation services
• Send you relevant updates about new brand launches (with your consent)
• Improve our website content and user experience
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only:

• With Franchise India Consultants Pvt. Ltd. (FICPL) — our principal organisation — as BusinessIQ operates as an Authorized IFC of FICPL. All enquiry data is routed to FICPL to process your franchise consultation request.
• With service providers (e.g., email delivery, CRM tools) under strict confidentiality agreements
• When required by law, court order, or governmental authority

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics)
• Preference cookies: Remember your settings and choices

You can control or disable cookies through your browser settings. Note that disabling some cookies may affect website functionality.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws. Enquiry data is typically retained for up to 3 years.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at privacy@businessiq.co.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the website constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

BusinessIQ.co.in
Email: privacy@businessiq.co.in
Website: www.businessiq.co.in